Feb 25, 2006

SAP CRM: Claims and Reality

Just noticed some articles about SAP:

SAP acknowledges barrier to mySAP CRM implementations

SAP claims to have 3,000 customers using CRM, but we believe only about a third of those are in full deployment.

The scandal of SAP's idle CRM seats

As many as 2,000 customers who’ve bought licences from SAP aren’t live yet
Why pay SAP for software you don't use?

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